FAQs

What services do you offer?

1

We specialize in custom candy buffet experiences designed to elevate your event. From curated candy selections to stylish displays and full service setup and breakdown, we handle every sweet detail so you can enjoy your celebration.


How do I get started?

2

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.


What is your cancellation policy?

3

A 50% non-refundable deposit is required at booking; balance due 7 days prior to event.
Cancellations made more than 72 hours prior to the event are eligible for a partial refund of the remaining balance only. Cancellations made within 72 hours of the event are non-refundable. This policy is in place due to advance purchases, staffing, and personalized planning tailored specifically to your event.


How can I contact you?

4

You can reach us anytime via our contact page, email (info@sugarsocial.com) or phone call (248.491.8433). We aim to respond quickly—usually within one business day.


Are your candy buffets designed for kids, adults, or both?

5

Our candy buffets are thoughtfully designed for both children and adults. We curate candy selections that appeal to all ages—from fun, colorful favorites for kids to elevated options like premium chocolates and nostalgic treats for adults. Each display is styled to match the tone of your event, whether it’s playful, elegant, or somewhere in between.


Is there a travel fee?

6

We are based in Novi and serve surrounding communities. A minimum delivery fee of $25.00 is included within the base package starting price. Mileage will be calculated at $1.50 per mile with a 125 mile radius max.


Can I pick my candy?

7

Let us know your favorite candies or flavors! While we may not be able to accommodate every specific item, we will do our best to include your requests and create a selection that complements your event perfectly.


Contact us

We’d love to make your event a little sweeter!
Please reach out with your event details, and we’ll get back to you as quickly as possible.

What to include:

  • Event date

  • Event location

  • Guest count

  • Package of interest (Standard, Deluxe, Premier, or Signature – 50+ Guests)

  • Preferred candy types

  • Any dietary restrictions

  • Desired setup time